Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Surstromming.lt collects, uses, and protects your personal information when you use our website.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Website: https://surstromming.lt
Customer Support: support@surstromming.lt

Surstromming.lt operates an online store that sells Surströmming (fermented Baltic herring) and related products to customers across Europe.

Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

• name
• email address
• shipping and billing address
• phone number
• payment details (processed securely by payment providers)

Order Information

• products ordered
• transaction details
• delivery information

Technical Information

• IP address
• browser type
• device information
• pages visited on our website

How We Use Your Information

We use the collected information to:

• process and fulfill orders
• provide customer support
• communicate about orders and deliveries
• improve our website and services
• prevent fraud and ensure security
• comply with legal obligations

Payment Processing

Payments are processed by secure third-party providers such as Stripe, PayPal, or other payment processors.

We do not store full credit card information on our servers.

These providers handle payment information in accordance with their own privacy policies.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• improve user experience
• analyze website traffic
• remember user preferences

Cookies may be used by services such as:

• Google Analytics
• payment providers
• website functionality tools

You can control cookie settings through your browser.

Data Sharing

We only share personal information when necessary to operate our business, including:

• shipping companies (for delivery)
• payment providers
• website service providers
• legal authorities when required by law

We do not sell personal data to third parties.

Data Retention

We retain personal data only as long as necessary to:

• fulfill orders
• comply with legal and tax obligations
• resolve disputes

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

• right to access your personal data
• right to correct inaccurate data
• right to request deletion of your data
• right to restrict processing
• right to data portability
• right to withdraw consent

To exercise these rights, please contact us.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

However, no internet transmission can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us:

support@surstromming.lt